Pro Visual World sell professional Camcorders and Digital Cameras including panasonic, canon and nikon.
About Us Thank you for visiting Pro Visual World where we have over 200 lines for sale, focusing on high quality camcorders, camcorder accessories and digital cameras. All of the top brands are listed with a wide selection of high specification electrical items.
We regularly update our pricing with the support of our suppliers in order that together we can remain competitive across every line. We achieve great pricing through an efficient supply chain moving product accurately and at minimal cost. If you can't find what you are looking for then please ask.
Our policy is to do everything we can to ensure that the Customer has enjoyed the experience of buying from us.
Our Contact details for all sales enquiries: Pro Visual World Email: sales@provisualworld.com
Our Contact details for all support enquiries: Pro Visual World Email: customerservices@provisualworld.com
Making A Purchase CREDIT CARD PAYMENT Order and pay online (cardholder address must be the same as the delivery address unless by prior agreement made by emailing sales@provisualworld.com). Place your order and your credit card company will convert the transaction to your own currency.
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept all types of credit and debit card including both visa and mastercard.
TAXES All orders are sold including local taxes. We do not sell excluding taxes. Once a transaction is completed under no circumstances will we accept requests to refund duty or tax.
INTELLECTUAL PROPERTY RIGHTS Pro Visual World web site includes over 200 different product lines which are updated on a daily basis. Pro Visual World have a global customer base. It is not possible for Pro Visual World to confirm whether the importation or sale of their products may conflict with local exclusive distribution rights. All products sold are genuine branded goods, however their sale may not be allowed in all countries. By making a purchase on this or any of Pro Visual World's web sites, you agree that the purchase and importation complies with the laws of the country to which you have requested delivery. You will be the sole importer of the product for all purposes, including but not exclusively, all customs regulations, copyright and trademark laws. You accept that Pro Visual World's role is limited to sourcing products in Asia and making these products available through the web site for you to import direct from Singapore or Hong Kong. In no event will Pro Visual World be a party to the import of such product nor will it be responsible for any liability arising for the import and sale of products available on the web site, including without limitation, customs regulations, copyright and trademark laws. By purchasing a product through the web site, customers outside of Singapore and Hong Kong authorise Pro Visual World to make arrangements for clearance of customs on their behalf for the products they have ordered.
PRODUCT INFORMATION Customers should note that as we supply different markets we will occasionally supply a product with a different product code to the one listed. The product itself will be materially the same but simply with a different product code which solely denotes the route to market originally planned by the manufacturer.
CONFIRMATION When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling The product will be dispatched only once the payment has cleared. All items must be visually inspected for damage on delivery as liability is transferred on signature.
Delivery Schedule Next Day Delivery is available on most of our deliveries. All products are delivered within an average of below 72 hours from receipt of cleared payment. Our promise is that in all situations the product will be delivered within 14 days of the receipt of cleared payment, or we will cancel and refund your order in full upon your notification of your decision to cancel.
All orders will be delivered to the cardholder's address unless written agreement is reached to the contrary.
We are not liable for any hire cost incurred by the customer or any client of the customer due to the timing of delivery even if this date is beyond the 14 days.
We are not liable for any interest accrued as a result of delays in shipping an order after payment has been taken, nor in the event of interest accruing following payment prior to a refund being issued.
Back Orders If your item is not in stock, we will back order for you.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee All products come with at least 12 months warranty (where indicated some items may have longer warranty periods). You must retain your invoice as proof of purchase. If your purchase develops a fault within it's 12 month guarantee and the fault is covered under warranty, please contact us, and we will arrange for a local repair by the manufacturer or an independant specialist repairer on your behalf and return the product to you.
Your warranty does not cover: - Accidental damage. - Use of the item by anyone other than you. - Failure to comply with the manufacturers instructions for care of the item. - The Customer should ensure that the IEEE-1394 (Firewire) interface on Products is only connected when all devices that the Product is being connected to are switched off, regardless of what the manufacturer's manual may provide. We shall not be responsible for the repair of Products or any direct or indirect loss, damage or costs that the Customer may incur if this requirement is not met. - Deliberate damage or neglect of the item. - Claims arising as a result of normal wear and tear. - Repairs to cosmetic parts or non mechanical electrical components including denting, scratching, chipping, staining, rust and corrosion. - Damage caused by foreign objects or substances including and not exclusive to batteries, tapes, cards and all recording materials. - Repair or damage caused by theft, fire, flood, external causes such as, but not limited to blown fuses, inadequate - electrical power, water and gas lines beyond the equipment, plugged drains, or any use of the product not authorised by the manufacturer. - Work which relates to a manufacturer recall. - Routine maintenance of the item. - Any damage resulting from unauthorised replacement parts, improper service or modifications made to the item are not covered. - Claims arising from the interruption, failure or disconnection of public services to your home. - Any hire costs caused as a result of the item being unavailable, for example manufacturer faults, damage or wear and tear. - Consequential loss of any type. - Replacement of batteries, light bulbs, fuses, filters, memory cards or any other item with a pre-determined life expectancy. - Charges incurred for the set up or installation, reformatting of hard drives and diskettes, system and software configuration or data recovery. - Any loss resulting from collision with another object or any damage while the item is in transit.
Reaching Us If you need to reach us please email us at sales@provisualworld.com
Privacy Policy Pro Visual World do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy If you identify a fault with your item within the first seven days we will be happy to replace. The cost incurred for returning an item will be credited back to you upon verification of the fault. Please retain all packaging for the first seven days to enable easy return should you encounter a problem.
Under distance selling legislation as a consumer you have the right to return goods within 7 days of their receipt, this is known as the 'cooling off' period. It is incumbent upon you to ensure that the goods remain in excellent condition and with all of the original packaging. Please note in this situation the cost will be borne by you for the original delivery and collection.
Prior to returning an item please notify us via email and we will supply details of the returns address local to you.
1. Secure Easy Ordering 2. Honesty, Integrity & Quality 3. International Business 4. International Warranty 5. Budget Price 6. Only Brand New Products 7. Prompt Insured Delivery 8. One-Stop Shop 9. Great Service 10. Ongoing Support
